Planning a trip that involves wheels? If Mountain View, California, is on your itinerary, you might be looking into car rentals. Avis, a familiar name in the rental car world, has a location right there, ready to help you hit the road.
Nestled at 2452 Old Middlefield Way, this Avis branch is conveniently situated south of Highway 101, easily accessible between San Antonio Road and Rengstorff Avenue. It's just west of Independence Avenue, making it a straightforward find. For those relying on GPS, the address is your best bet, and the phone number to reach them is (1) 650-969-2968.
When it comes to operating hours, they're pretty consistent throughout the week, though weekend mornings are a bit shorter. From Monday to Friday, you can swing by between 8:00 AM and 5:00 PM. On Saturdays and Sundays, they open their doors at 8:00 AM but close up shop at noon. It's always a good idea to check for any holiday hour adjustments, just in case your travel plans coincide with a public holiday.
One of the things that can make a rental experience smoother is understanding the return process, especially if you're not making it back during office hours. This particular Avis location mentions the possibility of an after-hours return with a drop box. However, it's crucial to be aware of the responsibilities that come with it. If you use the drop box, you're essentially taking on responsibility for the vehicle and any charges, including potential damages or theft, until the contract is officially closed the next business day. If there's no drop box available, leaving the car after closing isn't an option, and you'll need to plan to return it when they're open or explore changing your drop-off location, which might incur additional fees.
For those who are part of Avis's Preferred service, the process is designed to be quick. You'll head straight to the counter, present your driver's license, and identify yourself as a Preferred Renter. This should get you your pre-printed rental document and keys without much fuss.
Beyond the basics, Avis has a whole host of terms and conditions that are worth a glance, especially concerning payment and policies. They cover everything from optional coverages and credit card policies to age requirements and fuel policies. If you're prepaying, remember that your credit or debit card will be charged upon confirmation, and this method can't be changed later. It's also worth noting that while debit cards are often accepted for online prepayments, they might not always be accepted for the credit hold required at pickup. In such cases, or if you're using a debit card, you might need a second form of identification, and at airport locations, proof of a return airline ticket is often necessary. The card used for the online reservation generally needs to be the same one presented at pickup. They also mention a credit check might be performed if you're using a debit card for the initial hold.
So, whether you're heading out for business or pleasure, knowing the ins and outs of your rental pickup and return can make all the difference. The Mountain View Avis location seems well-equipped to get you on your way, just remember to dot your i's and cross your t's regarding their policies, especially around payment and returns.
