When you're dealing with complex orthopedic or rheumatologic needs, finding the right medical team is paramount. The Hospital for Special Surgery (HSS) is renowned globally for its expertise in these areas, consistently ranking at the top for orthopedics and rheumatology. It's a place where patients often seek out specialized care, and understanding how to best connect with their physicians and manage your health journey is key.
For instance, if you're looking for a specific physician, it's worth noting that sometimes practice arrangements change. I recall seeing information about Dr. Brett G. Torredahl, and it's important to know that he is no longer practicing at HSS as of September 25, 2023. For those who were under his care or seeking a similar level of expertise, HSSconnect staff are readily available. You can reach them at 917.260.4747 to be connected with other highly skilled physicians within the hospital. And if you need to access your medical records, the Health Information Management department can be contacted at 212.606.1254.
Beyond direct physician contact, HSS offers a robust digital platform to streamline your healthcare experience. The official HSS app, available on iOS devices, has garnered excellent ratings, with many users praising its comprehensive features. It's designed to put your health information right at your fingertips. You can view your entire medical record, including test results, message your doctors, manage appointments, and even schedule virtual or in-person visits with specialists. It’s also a hub for learning about HSS, the conditions they treat, and offers resources for healthy living, patient stories, and online events.
Reading through patient feedback, you get a real sense of the impact HSS physicians have. Take, for example, the experience of a combat veteran who found significant relief after struggling with back issues for years, undergoing multiple treatments and surgeries elsewhere before finding success with Dr. Quershi at HSS. The narrative highlights the immediate positive impact and the feeling of being treated exceptionally well from the very first interaction.
Similarly, another patient shared their profound trust in Dr. Russell Huang, noting that their preparation for surgery was outstanding, with all questions and concerns thoroughly addressed. This patient expressed a wish for all medical providers to emulate HSS's model of care, describing it as far beyond a five-star experience. It’s clear that communication and a feeling of being truly cared for are central to the HSS approach.
And for those needing hip replacements, the testimonials speak volumes. Dr. Buly is frequently mentioned as a remarkable hip replacement surgeon, with one patient sharing how they've had both hips replaced by him, 14 years apart. This has allowed them to continue playing basketball at age 68, a testament to the lasting impact of the care received.
Even the app itself is a point of positive feedback, with users appreciating its daily utility for tracking surgery dates, messages, and appointments. While some suggest improvements, like the ability to compare test results side-by-side (a feature currently available to doctors but not patients), the overall sentiment is that the app is a valuable tool for managing care.
Ultimately, navigating your healthcare journey at a leading institution like HSS is about more than just appointments and treatments. It's about feeling informed, supported, and confident in the care you're receiving. Whether through direct physician relationships, the HSSconnect referral line, or the comprehensive MyHSS app, the aim is to empower patients and ensure they have access to the best possible outcomes.
