Walking into the S&K building in Jnah, Lebanon, you're not just entering an office space; you're stepping into a hub where sustenance meets a commitment to well-being. The cafeteria here isn't merely a place to grab a quick bite; it's a carefully managed operation designed to fuel the dedicated individuals working within the UNHCR premises.
It all comes down to a robust Term of Reference (ToR) that outlines precisely what's expected. This isn't just about serving food; it's about fostering a positive environment. The Cafeteria Committee and the Staff Associations have clearly laid out the groundwork, ensuring that the services provided are top-notch, covering everything from daily breakfast and lunch to catering for important meetings and events. Delivery to all staff within the premises, even to the registration center across the street, is also part of the package, making convenience a priority.
What really stands out is the emphasis on quality and variety. We're talking about food that meets stringent HACCP and ISO 2200 standards, or equivalent certifications, backed by the Ministry of Public Health and Tourism. For breakfast, expect at least ten different options, a mix of sweet and savory delights. Lunch is even more diverse, with a daily 'plat du jour' featuring at least three choices – think Lebanese classics alongside international flavors, with vegetarian options always available. Beyond the main meals, there's a daily spread of set menu items, from appetizers and salads to sandwiches and soups, numbering between fifteen and twenty. And for those mindful of their health, there's a dedicated healthy corner, complete with nutritionally balanced meals, identified caloric content, and light menu options. Fresh salad bowls with a variety of ingredients and flavors, daily fruits, crepes, and even popcorn add to the appealing selection.
Beyond the plate, the operational details are just as thoughtfully considered. Prices are competitive and displayed clearly in USD, with the flexibility of payment in local or foreign currency. The daily exchange rate is readily visible, mirroring market rates. Hygiene is paramount, with the contractor responsible for maintaining impeccable standards, including cleaning the facilities up to United Nations standards. Even trash removal is part of their remit. Standard condiments are provided free of charge, and UNHCR covers the costs of rent, electricity, and running water. The contractor, however, is responsible for providing potable water for hot drinks and other needs, as well as the maintenance and repair of all catering equipment and furniture.
It’s also about the little touches that make a difference. Metal or ceramic cutlery, plates, and napkins are a given, and the cleanliness of the dining space is the supplier's responsibility. Importantly, staff are free to use the cafeteria seating and tables, whether they've purchased something or not, ensuring the space is a welcoming communal area during working hours.
And it's not just the main cafeteria. There's also a snack and refreshment kiosk, offering a similar high standard of food quality and hygiene. Here, you can find a range of sweet treats like cakes, muffins, and biscuits, alongside cold sandwiches prepared on demand. Coffee and a variety of refreshments, including fresh juices and soft drinks, round out the offerings. It’s a holistic approach to ensuring everyone at S&K has access to good food and a pleasant break, contributing to a more productive and positive work environment.
