The promise of earning money quickly through online surveys is a tempting one, and apps like 'Five Surveys' aim to deliver just that. With a catchy tagline like 'Earn $5 for every 5 surveys you complete, no exceptions!' and the allure of immediate cash-out, it's easy to see why people are drawn to it. The app boasts a high rating of 4.7 stars from over 93,000 reviews, suggesting a generally positive user experience.
However, diving deeper into user feedback reveals a more nuanced picture. While many users appreciate the app's user-friendly design and straightforward survey earning potential, some significant concerns have emerged, particularly around the 'Offers' section. One reviewer, who has extensive experience with survey apps, noted that while surveys themselves yielded mixed results, the newer 'Offers' feature—where users download apps and games for rewards—proved problematic. They reported that many higher-value offers, despite being completed as instructed, simply wouldn't register, leaving them with only a fraction of the promised earnings. Support, in this instance, was described as unhelpful, often deferring to 'offer partners' who apparently have no record of completion.
Another user echoed similar frustrations, detailing a situation where they were 'scammed out of $2' due to a system failure to recognize completed surveys. Their attempts to resolve the issue were met with generic, AI-like responses, even when interacting with individuals claiming not to be bots. The recurring theme here is a lack of accountability and a tendency to shift blame to third-party survey providers, with no concrete resolution offered. This reviewer pointed out that even when support acknowledged a completed survey wasn't credited, they still wouldn't guarantee a fix, instead focusing on disqualifications for other surveys.
Even the developer's response, acknowledging that experiences might not meet expectations and highlighting their '100k satisfied users,' doesn't fully address the specific complaints about the 'Offers' section and the unhelpful support for technical glitches. They do, however, provide an email address (help@fivesurveys.com) for issues, which is a step towards direct support.
From an 'expert survey taker' perspective, the app's design is praised, but the process itself can be lengthy. The initial qualification questions, averaging 2.5 minutes, are just the first hurdle. Users can still be screened out mid-survey, leading to wasted time and no compensation. The suggestion for a more in-depth profile assessment upfront is a practical one, aiming to reduce these frustrating mid-survey disqualifications and improve the overall user journey. Ultimately, while 'Five Surveys' offers a direct path to earning through surveys, potential users should be aware of the reported issues, especially with the 'Offers' section, and approach it with realistic expectations.
